/* /yck_balon_website/static/src/scss/yck_help_center.scss */
 .yck-help-center{background: #f7f9fc; color: #0f2347; min-height: 70vh;}.yck-help-hero{padding: 72px 0; background: linear-gradient(135deg, #fff3f8 0%, #eef7ff 50%, #fff8e7 100%); border-bottom: 1px solid rgba(15, 35, 71, 0.08);}.yck-help-hero-inner{max-width: 850px; margin: 0 auto; text-align: center;}.yck-help-kicker{display: inline-block; font-size: 12px; font-weight: 800; letter-spacing: .12em; color: #f72585; margin-bottom: 10px;}.yck-help-hero h1, .yck-help-detail h1{color: #102652; font-weight: 800;}.yck-help-hero h1{font-size: clamp(34px, 5vw, 56px); margin-bottom: 12px;}.yck-help-hero p{color: #52627d; font-size: 18px;}.yck-help-search{display: -webkit-box; display: -webkit-flex; display: flex; align-items: center; gap: 10px; background: #fff; border: 1px solid rgba(15, 35, 71, 0.12); border-radius: 18px; padding: 8px 8px 8px 18px; box-shadow: 0 16px 40px rgba(19, 44, 84, 0.1); margin-top: 28px;}.yck-help-search input{flex: 1; min-width: 0; border: 0; outline: 0; padding: 12px 4px; background: transparent;}.yck-help-search button{border: 0; border-radius: 12px; padding: 12px 30px; background: #f72585; color: #fff; font-weight: 700;}.yck-help-content, .yck-help-detail{padding-top: 42px; padding-bottom: 56px;}.yck-help-section-heading{display: -webkit-box; display: -webkit-flex; display: flex; justify-content: space-between; align-items: end; margin-bottom: 20px;}.yck-help-section-heading span{font-size: 12px; font-weight: 800; color: #66758f; text-transform: uppercase; letter-spacing: .08em;}.yck-help-section-heading h2{margin: 4px 0 0; font-weight: 800; color: #102652;}.yck-help-category-card{height: 100%; display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 16px; padding: 22px; border-radius: 18px; background: #fff; border: 1px solid rgba(15, 35, 71, 0.08); box-shadow: 0 8px 24px rgba(15, 35, 71, 0.05); color: inherit; text-decoration: none; transition: transform .2s ease, box-shadow .2s ease;}.yck-help-category-card:hover{transform: translateY(-3px); box-shadow: 0 14px 36px rgba(15, 35, 71, 0.1); color: inherit;}.yck-help-category-icon{width: 52px; height: 52px; border-radius: 15px; display: -webkit-inline-box; display: -webkit-inline-flex; display: inline-flex; align-items: center; justify-content: center; background: #eef6ff; color: #1687ff; font-size: 22px; -webkit-box-flex: 0; -webkit-flex: 0 0 auto; flex: 0 0 auto;}.yck-help-category-card h3{font-size: 18px; font-weight: 800; margin: 0 0 5px;}.yck-help-category-card p, .yck-help-category-card small{margin: 0; color: #687791;}.yck-help-panel{background: #fff; border: 1px solid rgba(15, 35, 71, 0.08); border-radius: 18px; padding: 24px; box-shadow: 0 8px 24px rgba(15, 35, 71, 0.05);}.yck-help-faq-list{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column;}.yck-help-faq-row{display: -webkit-box; display: -webkit-flex; display: flex; gap: 18px; justify-content: space-between; align-items: center; color: #102652; text-decoration: none; padding: 16px 4px; border-bottom: 1px solid #edf0f5;}.yck-help-faq-row:last-child{border-bottom: 0;}.yck-help-faq-row span{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column; gap: 4px;}.yck-help-faq-row strong{font-size: 16px;}.yck-help-faq-row small{color: #738099; line-height: 1.45;}.yck-help-support-panel{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column; gap: 10px;}.yck-help-support-panel > a, .yck-help-chat-button{display: -webkit-box; display: -webkit-flex; display: flex; align-items: center; gap: 10px; width: 100%; padding: 13px 14px; border: 1px solid #e6eaf0; border-radius: 12px; background: #fff; color: #102652; text-decoration: none; text-align: left;}.yck-help-chat-button{cursor: pointer;}.yck-help-breadcrumb{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-flex-wrap: wrap; flex-wrap: wrap; align-items: center; gap: 8px; margin-bottom: 24px; font-size: 14px; color: #7a879e;}.yck-help-breadcrumb a{color: #3d5f97; text-decoration: none;}.yck-help-detail-header{display: -webkit-box; display: -webkit-flex; display: flex; gap: 18px; align-items: center; margin-bottom: 28px;}.yck-help-detail-header p{margin: 4px 0 0; color: #67758c;}.yck-help-sidebox{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column; gap: 10px; position: sticky; top: 120px;}.yck-help-sidebox a{padding: 12px 14px; border-radius: 10px; background: #fff; border: 1px solid #e7ebf2; color: #244a83; text-decoration: none;}.yck-help-article h1{font-size: clamp(28px, 4vw, 42px); line-height: 1.15;}.yck-help-lead{margin-top: 18px; font-size: 18px; line-height: 1.7; color: #53657f;}.yck-help-answer{margin-top: 24px; font-size: 16px; line-height: 1.8; color: #344760;}.yck-help-related-links{margin-top: 28px; border-top: 1px solid #edf0f5; padding-top: 22px;}.yck-help-related-links a, .yck-help-related > a{display: -webkit-box; display: -webkit-flex; display: flex; align-items: center; justify-content: space-between; gap: 10px; color: #205aa5; text-decoration: none; padding: 10px 0;}.yck-help-search-result-title{display: -webkit-box; display: -webkit-flex; display: flex; justify-content: space-between; gap: 18px; align-items: center; margin-bottom: 20px;}@media (max-width: 767.98px){.yck-help-hero{padding: 44px 0;}.yck-help-search{border-radius: 14px;}.yck-help-search button{padding-left: 18px; padding-right: 18px;}.yck-help-panel{padding: 18px;}}.yck-help-category-grid > div:nth-child(4n+1) .yck-help-category-card{background: linear-gradient(145deg, #ffffff, #fff7fa);}.yck-help-category-grid > div:nth-child(4n+2) .yck-help-category-card{background: linear-gradient(145deg, #ffffff, #f4f9ff);}.yck-help-category-grid > div:nth-child(4n+3) .yck-help-category-card{background: linear-gradient(145deg, #ffffff, #f6fff9);}.yck-help-category-grid > div:nth-child(4n+4) .yck-help-category-card{background: linear-gradient(145deg, #ffffff, #fffaf1);}.yck-help-category-card{min-height: 168px; position: relative; grid-template-columns: 1fr auto; grid-template-rows: auto 1fr; align-items: start; padding: 22px 20px;}.yck-help-category-card > .yck-help-category-icon{grid-column: 1; grid-row: 1; margin-bottom: 14px;}.yck-help-category-card > div{grid-column: 1 / -1; grid-row: 2; padding-right: 20px;}.yck-help-category-card > .fa-arrow-right{position: absolute; right: 18px; top: 22px; color: #173f78;}.yck-help-category-card h3{font-size: 17px; line-height: 1.25;}.yck-help-category-card p{font-size: 13px; line-height: 1.5; min-height: 38px;}.yck-help-category-card small{display: -webkit-inline-box; display: -webkit-inline-flex; display: inline-flex; margin-top: 9px; padding: 4px 9px; border-radius: 999px; background: rgba(22, 135, 255, 0.08); color: #446282; font-size: 11px; font-weight: 700;}.yck-help-popular-grid{display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px;}.yck-help-popular-card{position: relative; display: grid; grid-template-columns: auto 1fr auto; gap: 12px; align-items: start; min-height: 122px; padding: 16px; border: 1px solid #e9edf4; border-radius: 14px; background: #fbfcfe; color: #102652; text-decoration: none; transition: border-color .2s ease, transform .2s ease, box-shadow .2s ease;}.yck-help-popular-card:hover{color: #102652; border-color: #dbe6f5; transform: translateY(-2px); box-shadow: 0 8px 22px rgba(15, 35, 71, 0.07);}.yck-help-popular-icon{width: 34px; height: 34px; display: -webkit-inline-box; display: -webkit-inline-flex; display: inline-flex; align-items: center; justify-content: center; border-radius: 10px; background: #eef6ff; color: #1687ff;}.yck-help-popular-copy{min-width: 0; display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column; gap: 4px;}.yck-help-popular-copy small{color: #f72585; font-size: 10px; font-weight: 800; text-transform: uppercase; letter-spacing: .05em;}.yck-help-popular-copy strong{font-size: 14px; line-height: 1.35;}.yck-help-popular-copy em{color: #718098; font-size: 12px; line-height: 1.45; font-style: normal; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden;}.yck-help-popular-arrow{margin-top: 8px; color: #264f87;}.yck-help-support-panel{-webkit-box-pack: start; justify-content: flex-start;}.yck-help-support-panel h2{margin-bottom: 0;}@media (max-width: 991.98px){.yck-help-popular-grid{grid-template-columns: 1fr;}}@media (max-width: 767.98px){.yck-help-category-card{min-height: auto;}}.yck-help-products{margin-top: 30px; padding-top: 26px; border-top: 1px solid #edf0f5;}.yck-help-products-heading{display: -webkit-box; display: -webkit-flex; display: flex; align-items: end; justify-content: space-between; gap: 18px; margin-bottom: 16px;}.yck-help-products-heading h2{margin: 0; color: #102652; font-size: 22px; font-weight: 800;}.yck-help-products-heading > a{white-space: nowrap; color: #205aa5; text-decoration: none; font-size: 13px; font-weight: 700;}.yck-help-products-grid{display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px;}.yck-help-product-card{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column; min-width: 0; overflow: hidden; border: 1px solid #e7ebf2; border-radius: 16px; background: #fff; color: #102652; text-decoration: none; transition: transform .2s ease, box-shadow .2s ease, border-color .2s ease;}.yck-help-product-card:hover{color: #102652; transform: translateY(-3px); border-color: #d9e3f2; box-shadow: 0 10px 28px rgba(15, 35, 71, 0.09);}.yck-help-product-image{display: block; aspect-ratio: 1 / 1; padding: 14px; background: #f8fafc;}.yck-help-product-image img{width: 100%; height: 100%; object-fit: contain;}.yck-help-product-info{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column; flex: 1; gap: 5px; padding: 14px;}.yck-help-product-info small{color: #f72585; font-size: 10px; font-weight: 800; letter-spacing: .06em; text-transform: uppercase;}.yck-help-product-info strong{min-height: 40px; color: #102652; font-size: 14px; line-height: 1.4;}.yck-help-product-info > span{margin-top: auto; padding-top: 8px; color: #205aa5; font-size: 12px; font-weight: 700;}@media (max-width: 991.98px){.yck-help-products-grid{grid-template-columns: repeat(2, minmax(0, 1fr));}}@media (max-width: 575.98px){.yck-help-products-heading{align-items: flex-start; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column;}.yck-help-products-grid{grid-template-columns: 1fr;}.yck-help-product-card{flex-direction: row;}.yck-help-product-image{flex: 0 0 118px; aspect-ratio: 1 / 1;}}.yck-help-faq-layout{align-items: flex-start;}.yck-help-faq-layout .yck-help-article{padding: 32px;}.yck-help-faq-layout .yck-help-related{position: sticky; top: 120px; padding: 22px;}.yck-help-faq-layout .yck-help-related h2{margin: 0 0 10px; font-size: 21px; font-weight: 800;}.yck-help-faq-layout .yck-help-related > a{padding: 12px 0; border-bottom: 1px solid #edf0f5; font-size: 13px; line-height: 1.4;}.yck-help-faq-layout .yck-help-related > a:last-of-type{border-bottom: 0;}.yck-help-article > .yck-help-kicker{margin-bottom: 8px;}.yck-help-article h1{max-width: 820px; margin-bottom: 12px; font-size: clamp(30px, 3.2vw, 46px); letter-spacing: -.025em;}.yck-help-lead{max-width: 850px; margin-top: 10px; font-size: 17px; line-height: 1.6;}.yck-help-answer{max-width: 860px; margin-top: 22px;}.yck-help-answer ul{margin-bottom: 0;}.yck-help-products{margin-top: 34px; padding-top: 28px;}.yck-help-products-heading{margin-bottom: 18px;}.yck-help-products-heading .yck-help-kicker{margin-bottom: 5px;}.yck-help-products-heading h2{font-size: 24px;}.yck-help-products-heading > a{display: -webkit-inline-box; display: -webkit-inline-flex; display: inline-flex; align-items: center; gap: 7px; padding: 9px 12px; border-radius: 999px; background: #f4f8fd; color: #173f78;}.yck-help-products-grid{gap: 16px;}.yck-help-product-card{border-radius: 18px; border-color: #e3e9f2; box-shadow: 0 6px 18px rgba(15, 35, 71, 0.04);}.yck-help-product-image{aspect-ratio: 4 / 3; padding: 18px; background: linear-gradient(180deg, #fbfcfe 0%, #f5f8fc 100%);}.yck-help-product-info{padding: 16px 16px 17px;}.yck-help-product-info small{margin-bottom: 1px;}.yck-help-product-info strong{min-height: 42px; font-size: 14px; line-height: 1.45; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden;}.yck-help-product-info > span{display: -webkit-inline-box; display: -webkit-inline-flex; display: inline-flex; align-items: center; gap: 6px; width: fit-content; margin-top: 10px; padding: 8px 11px; border-radius: 10px; background: #102652; color: #fff; font-size: 11px;}.yck-help-product-card:hover .yck-help-product-info > span{background: #f72585;}.yck-help-related-links-compact{margin-top: 22px; padding-top: 18px;}.yck-help-related-links-compact a{display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 12px; padding: 14px 16px; border: 1px solid #e7ebf2; border-radius: 14px; background: #fbfcfe;}.yck-help-related-links-compact span{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column; gap: 2px;}.yck-help-related-links-compact small{color: #7a879e; font-size: 9px; font-weight: 800; letter-spacing: .08em;}.yck-help-related-links-compact strong{color: #173f78; font-size: 13px;}@media (max-width: 991.98px){.yck-help-faq-layout .yck-help-related{position: static;}.yck-help-faq-layout .yck-help-article{padding: 24px;}.yck-help-products-grid{grid-template-columns: repeat(2, minmax(0, 1fr));}}@media (max-width: 575.98px){.yck-help-faq-layout .yck-help-article{padding: 18px;}.yck-help-product-card{flex-direction: row; min-height: 132px;}.yck-help-product-image{flex: 0 0 128px; aspect-ratio: auto; padding: 12px;}.yck-help-product-info{padding: 13px;}}@media (min-width: 1200px){.yck-help-products-grid{grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 10px;}.yck-help-product-card{border-radius: 14px;}.yck-help-product-image{aspect-ratio: 1 / .82; padding: 8px;}.yck-help-product-info{padding: 10px 10px 11px; gap: 3px;}.yck-help-product-info small{font-size: 8px;}.yck-help-product-info strong{min-height: 34px; font-size: 11px; line-height: 1.35;}.yck-help-product-info > span{margin-top: 6px; padding: 6px 8px; border-radius: 8px; font-size: 9px;}}@media (min-width: 768px) and (max-width: 1199.98px){.yck-help-products-grid{grid-template-columns: repeat(3, minmax(0, 1fr));}}.yck-help-lead-box{display: grid; grid-template-columns: minmax(220px, 0.75fr) minmax(0, 1.55fr); gap: 26px; margin-top: 22px; padding: 28px; border: 1px solid rgba(15, 35, 71, 0.08); border-radius: 20px; background: linear-gradient(135deg, #fff8fb 0%, #ffffff 48%, #f3f8ff 100%); box-shadow: 0 8px 24px rgba(15, 35, 71, 0.05);}.yck-help-lead-intro h2{margin: 0 0 8px; color: #102652; font-size: 27px; font-weight: 800;}.yck-help-lead-intro > p{margin: 0; color: #63728a; font-size: 14px; line-height: 1.6;}.yck-help-lead-context{display: -webkit-box; display: -webkit-flex; display: flex; gap: 9px; align-items: flex-start; margin-top: 18px; padding: 12px; border-radius: 12px; background: rgba(22, 135, 255, 0.07); color: #385878; font-size: 12px; line-height: 1.5;}.yck-help-lead-context i{margin-top: 2px; color: #1687ff;}.yck-help-lead-form-wrap{min-width: 0;}.yck-help-lead-success, .yck-help-lead-error{display: -webkit-box; display: -webkit-flex; display: flex; align-items: center; gap: 9px; margin-bottom: 14px; padding: 11px 13px; border-radius: 11px; font-size: 13px; font-weight: 700;}.yck-help-lead-success{background: #edf9f2; color: #217447;}.yck-help-lead-error{background: #fff1f3; color: #a12b42;}.yck-help-lead-form{position: relative;}.yck-help-form-grid{display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px;}.yck-help-field{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column; gap: 6px;}.yck-help-field-full{grid-column: 1 / -1;}.yck-help-field label{color: #344760; font-size: 11px; font-weight: 800;}.yck-help-field input, .yck-help-field textarea{width: 100%; border: 1px solid #dfe6ef; border-radius: 11px; outline: 0; background: #fff; color: #102652; font: inherit; font-size: 13px; padding: 11px 12px; transition: border-color .2s ease, box-shadow .2s ease;}.yck-help-field textarea{min-height: 86px; resize: vertical;}.yck-help-field input:focus, .yck-help-field textarea:focus{border-color: #8bbcf1; box-shadow: 0 0 0 3px rgba(22, 135, 255, 0.1);}.yck-help-lead-actions{display: -webkit-box; display: -webkit-flex; display: flex; align-items: center; gap: 14px; margin-top: 14px;}.yck-help-lead-actions button{display: -webkit-inline-box; display: -webkit-inline-flex; display: inline-flex; align-items: center; gap: 8px; border: 0; border-radius: 11px; background: #f72585; color: #fff; padding: 11px 17px; font-size: 12px; font-weight: 800;}.yck-help-lead-actions small{color: #7b879a; font-size: 10px;}.yck-help-honeypot{position: absolute !important; left: -10000px !important; width: 1px !important; height: 1px !important; overflow: hidden !important;}@media (max-width: 991.98px){.yck-help-lead-box{grid-template-columns: 1fr;}}@media (max-width: 575.98px){.yck-help-products-grid{grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 9px;}.yck-help-product-card{display: -webkit-box; display: -webkit-flex; display: flex; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column; min-height: 0;}.yck-help-product-image{flex: none; aspect-ratio: 1 / .85; padding: 8px;}.yck-help-product-info{padding: 9px;}.yck-help-product-info strong{min-height: 32px; font-size: 11px;}.yck-help-product-info > span{padding: 6px 8px; font-size: 9px;}.yck-help-lead-box{padding: 18px;}.yck-help-form-grid{grid-template-columns: 1fr;}.yck-help-field-full{grid-column: auto;}.yck-help-lead-actions{align-items: stretch; -webkit-box-orient: vertical; -webkit-box-direction: normal; -webkit-flex-direction: column; flex-direction: column;}.yck-help-lead-actions button{justify-content: center; width: 100%;}}.yck-help-products-grid{align-items: stretch;}.yck-help-product-card{height: 100%;}.yck-help-product-info{min-height: 112px;}.yck-help-product-info strong{height: 3em; min-height: 3em; max-height: 3em; overflow: hidden; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical;}.yck-help-product-info > span{margin-top: auto;}@media (min-width: 1200px){.yck-help-product-info{min-height: 96px;}.yck-help-product-info strong{height: 2.8em; min-height: 2.8em; max-height: 2.8em;}.yck-help-product-image{height: 118px; aspect-ratio: auto;}.yck-help-product-image img{width: 100%; height: 100%; object-fit: contain;}}@media (max-width: 575.98px){.yck-help-product-info{min-height: 96px;}}